FAQ

Q: What if I am delivered a damaged parcel?

A: We are fully responsible for any damaged item or loss of shipment during transition. Your parcel is fully insured, if it is lost or damaged, we will offer you full refund or replacement as per your choice. See our terms & condition

Q: Do you offer next day delivery to France?

Yes we offer next day delivery to most of EU destinations by UPS. Please discuss your requirements prior to placeing an order and we will quote you best price for expedited delivery to your destination.

Q: Is your items genuinely handmade?

A: Yes all our items are authentic and direct from artisans and they are 100% handmade. We believe on fair trade and all our items are ethically sourced 

Q: Do you offer any discount on large quantities?

A: Yes we do offer discount on bulk and wholesale orders. Please let us know your requirements and we will quote you our best price. 

Q: Do you offer custom made items?

A: We offer “custom made” option on certain categories. Please contact us with your queries.